SHIPPING AND RETURNS
SHIPPING POLICY
At NoAlo, we take great pride in ensuring that your artwork is delivered to you in perfect condition. All our shipments are carefully packaged with the utmost attention to detail to protect your art during transit. You can expect your order to arrive within 2 to 5 business days. We offer free shipping on all orders as a token of our appreciation for your support.
In the rare event that your artwork arrives damaged, please contact us immediately at customerservice@noalo.store. We will promptly arrange for a replacement to be sent to you within 48 hours, at no additional cost to you.
To help us combat potential fraud, we kindly ask that you send us a picture of the damaged product. This helps us ensure that issues are resolved quickly and fairly.
Your satisfaction is our priority, and we strive to make your shopping experience with NoAlo as seamless and enjoyable as possible.
RETURNPOLICY
At NoAlo, we want you to shop with confidence. If you're not satisfied with your purchase, we offer a hassle-free return policy within 30 days, no questions asked. For returning artworks, there will be a small fee of €12,95. Please refer to our shipping policy for details on handling damaged products.
If you received the wrong product or have any other issues, please reach out to us at customerservice@noalo.store. We’re committed to resolving your concerns and will respond to your email within 48 hours.
Your satisfaction is important to us, and we strive to make every purchase a positive experience.